Our chocolates are handmade and not packaged until your order is received . In determining your shipping date, please allow up to 3 days for us to make your Chocolate. To avoid having chocolate in transit over the weekend, we only ship Monday through Wednesday. Once the chocolate is shipped, we will contact you with the actual ship date with applicable tracking number.
For ground shipping, we have determined that either FedEx Home or Priority Mail with Delivery Confirmation provides the best service at the lowest rate depending on the destination. Ground shipping usually takes 2-3 days, however the delivery date is not guaranteed. For packages that have to be there in 2 business days, or by the next business day, we typically recommend FedEx.
FedEx will leave a package at the delivery address when no one is available to sign for it. Please double check your shipping address before submitting your order.
FedEx will not deliver to PO Boxes, so please provide a physical address for 2nd Day or Next Day shipments.
Chocolate Mountain is not responsible for orders delayed or returned due to incorrect or undeliverable addresses, or for missing, stolen, or damaged packages after they are delivered to the address specified by the customer.
We do not ship to international addresses (yet).
The shipping method you select only affects the time in transit but does not determine your actual ship date.